Outlook

Manually Remove Auto-Mapped Exchange Mailboxes

Beginning with Exchange 2010 then on to Exchange  2013. User who used the client Outlook 2007/2010/and 2013  had a new feature called automapping.

Automapping takes advantage of Exchange auto-discovery services to map mailboxes which  a user has “Full Access” permissions granted.

This is very helpful to the end user as he or she is no longer required to know or learn how to add additional mailboxes to Outlook.

The not so helpful side is when a users access is removed and a ghosted mailbox folder exists in Outlook that the user is unable to remove.  Attempts to close the mailbox result in a message that reads:

This group of folders is associated with an e-mail account. To remove the account, click the File Tab, and on the info tab, click Account Settings, Select the e-mail account, and then click Remove.

Thank’s but this doesn’t work.  In fact even on a a clean install of Outlook the user still has the ghost folders associated to their Outlook Client.

So to tackle this issue, I used ADSIedit.

  1. Open ADSIEdit (WinKey R to open Run and type adsiedit.msc)
  2. Connect to the Default Naming Context. (Click OK)
  3. Locate the mailbox that you once were granted Full Access Permissions and …
  4. Right-click on the object, view properties.
  5. Scroll down to MsExchDelegateListLinked attribute.
  6. Click Edit, select the User Object and click Remove your information.

Now give it a little time for the change to replicate out in our Active Directory, you will later find these folders to be gone.

To prevent this from occurring when adding mailboxes you could always run the following command to disable automapping:

Add-MailboxPermission -Identity user@jermsmit.com
-User admin@jermsmit.com -AccessRights FullAccess
-AutoMapping:$false

Installing Cumulative Updates for Exchange Server 2013

Tonight’s “home work” Assignment:
Update  Companies Exchange 2013 to Cumulative Update 3

Purpose

  • Address many of the issues that existed in Cumulative Update 2.
  • Bring additional value to the company

Oh and some of the newly introduced features / enhancements should help also:

  • Usability improvements when adding members to distribution groups in the Exchange Administration Console (EAC)
  • Windows Azure AD Rights Management available for use for IRM protection in on-premises Exchange deployments
  • Improved administrator audit logging experience
  • Windows 8.1/IE 11 no longer require the use of OWA Light

To get the Exchange 2013 Cumulative Update 3 just click here

Here are some steps to keep in mind when / if you are preforming this update yourself.

Preparation Tasks

Like that of installing any updates get ready. Read about what your installing and know why you are installing it.

  • Download the Cumulative Update 3 Install – here is a link hope it still works, if not just go to the download center and download it to each exchange server.
  • Backup Active Directory – Exchange CU3  will modify your schema
  • Backup you existing Exchange  2013 server(s)
  • Backup your existing Exchange databases (data/log volumes)
  • Have documented info on anything that you may have customized; such as configurations.
  • If you use 3rd party add-on to exchange (GOD HELP YOU)
  • And if you have no idea of what your doing and not 100% confident then you should not proceed further – my advice

Preforming the update

Locate your downloaded package containing the Cumulative Update 3 and extract it.  Once completed run the Setup.exe

If your server is connected to the internet you will be asked if you can check for updates. It’s a good idea to do this.

 

When the update had completed its check click Next to continue. The setup will being to cop files. This will take some time. Once completed the setup will detect that you are installing an update to Exchange 2013

You will presented with the normal license agreement, and as always you will accept them so you can proceed with the install. Once you have done so the installer will check for existing and new prerequisites it needs to continue the installation

After the readiness checks have completed the setup process continues and this my friend will take a very long time. In my case it was about 1 hour and 30 minutes to complete.

 

The setup process saves the exchange configuration and removes all the previous exchange installation

It then copies the new installation files to the server, in addition to other files such a languages etc..

Closer to the end of the update it configures your services again

And when the setup has completed you are prompted to restart the server if required.  *please* restart your server as you would want to test to ensure all services start up as expected.

Congratulations you have just updated to Exchange 2013 Cumulative Update 3

Post Install Tasks

  • Review windows event logs on your Exchange server(s)
  • Review services
  • Review connectivity to Exchange – Outlook Web Access, Outlook Clients, Mobile Device Connectivity
  • Write up a summery of what you did to share with team members are supervising management types – I included my actual report at the end of this post.

 

My Summery:

I have completed the work on Exchange.
Completion time was 12:30 AM Saturday, January 18, 2014

Tasks Preformed before Update Process
• Exchange Server was shutdown to adjust memory resources
• Exchange Data & Log Volumes moved  to Volume Collection
• Volume Collection of Exchanges Data & Log Volumes were made into a full snapshot as part of a backup / rollback plan
• Exchange Server was also made into a snapshot for backup / rollback plan

Update Process
• After exchange was restarted, began the verification of  files
•  Started update process,  monitored resources during the upgrade
• Update ran for 2 hours from start to finish.
• Once update was completed, restarted exchange
• Upon resuming, verified services were started automatically and storage volumes were attached
• Inspected event logs for any errors.
• Tested connectivity with OWA, Mobile and Outlook access

 

Microsoft updates Outlook app for Android

Back in November 2013 Microsoft released this app to the Android market. While still a good app it lacked several features and luster desired by us mobile users. So many voiced their thoughts and ideas and Microsoft has rolled out an update for its Outlook app for Android, adding fixes and features based on user feedback.

Someone is listening, and that’s a good thing.

Head over to the Android market and get your copy now, or simply update if you haven’t already.

Market Link

Issue: Outlook Address Book Not Updating

Symptoms:

New users added to Exchange 2010 do not show up in global address book

Tests Performed:

1. Searched for new users from Outlook – This failed
2. Searched for new users from OWA – This works
3. Put Outlook in non-cached mode and searched – this worked

Suspected Problem:

Offline Address Book Generation is not happening – Possible cause, resources (memory) on host server, service failure.

Steps Taken: *note* I have seen this before so I know where I am looking first

1. Stop the Microsoft Exchange File Distribution Service

2. Stop the Microsoft Exchange Address Book

3. Clear the files from ‘C:Program FilesMicrosoftExchange ServerV14ExchangeOAB’ putting them into a backup folder of some sort.

4. Restart the services above.

5. To get the OAM to immediately generate run the following command: Update-OfflineAddressbook “name of offline address book”. You may encounter an issue stating that the System Attendant Service is not running or you do not have permission. 1. Make sure you are running the Exchange Management Shell as Administrator and 2. The System Attendant Service is running. *note* The Service is named “Microsoft Exchange System Attendant”.

6. You will now notice that the GUIDS and files have started to populate under ExchangeOAB folder

Follow-up Testing that things now work:

1. Exit Outlook and delete the Offline Address Book cache from ‘C:Users%user profile%AppDataLocalMicrosoftOutlookOffline Address Books’

2. Open outlook again cache should repopulate at this point.

3. Open a new email message or click the Address Book and search for the person(s) who were not showing previously.

Conclusion:

The Outlook Client failed to download an updated copy of the Offline Address Book because the services have stopped functioning. I was unable to obtain errors in the event logs regarding this, however having experienced this in the past it has become suspect

- For Darlene

Outlook Certificate Error?

After migrating my email account from EX2007 to EX2010 my Outlook 2010 client was giving warning about the certificate being used…

I will like to thank Elan Shudnow’s Blog for the post on this because it helped me confirm the steps I had applied were correct, they just didn’t take place until after I rebooted the Exchange 2010 Server.

Here are some tips for those of you facing the same problem; run the following commands:

Get-ExchangeCertificate
this will show you services that had certificates assigned to them

Enable-exchangecertificate -services IMAP, POP, UM, IIS, SMTP -Thumbprint <thumprint>
I haven’t done this yet

Get-ClientAccessServer -Identity CASServer | FL
Eensure the AutodiscoverInternalURI is pointed to the CAS that will be your primary CAS for Autodiscover servicing

If you have done all the other things such as: Set-WebServicesVirtualDirectory, Set-OABVirtualDirectory, Enable-OutlookAnywhere, Set-ActiveSyncVirtualDirectory, you should be good to go.

Please visit his post for expanded information and thanks for stopping by mine

- jermal

Outlook rules not working after Exchange 2010 migration

Last night I moved my email account from Exchange 2007 to Exchange 2010.  All went well with the move and email flowing as expected.   Outside of the issue of me not having email sent to my phone or the ability to check webmail all else was fine. I decided that I had reached the end of my testing, so I moved my account back to Exchange 2007.  Again I moved my mailbox without any issue that I could recognize, until I noticed that my outlook rules were no longer working.

I attempted to recreate the rules from outlook and owa in both cases this did not work.  I am now off to searching Google for answers.  I’ll let you know if I find something…

- Took some time to go searching -

It looks like this is a known issues int he technet forums.  One of the MSFT’s indicated a plan for a permanent fix for this in the next Exchange 2007 SP3 RU7.  There wasn’t a specified release data given.  I don’t think I can wait that long.  I may take the export current mailbox to PST and delete mailbox, create new mailbox and import PST method.  This seems to have worked for users who have done so.

- Took some time to go searching  (again) -

I think I have a solution for this.  I attempted to remove all my rules from OWA (outlook web access) and that wasn’t working.  Later on I found out (via a forum post) that junk email filter is for the most part a rule like that of email rules.   I disabled this and saved, deleted all my rules and recreated them.  Now my rules work once more w/o the need of a RU update or deletion of my mailbox.

Here are some useful steps

Log into webmail (Outlook Web Access)
Delete rules
Disable junk email filtering and save the changes.

This should fix it.  You can then enable junk email filtering if needed

 

How-To Add an Additional Mailbox in Outlook 2010 – With only 10 Steps

  1. Open Outlook 2010 and click File > Info > Account Settings
  2. Highlight the account and click Change
  3. Click More Settings
  4. Click on the Advanced Tab then click Add
  5. Type the name of the account or mailbox address and click OK
  6. Verify the new mailbox is listed, then click OK to save
  7. Click Next
  8. Click FinishCongratulation! You have successfully entered all the information required to setup the new account
  9. Click Close
  10. The new Mailbox will be listed below your primary account

How to make a shortcut to View Email Headers in Outlook 2010

yes… another one!

Click the down arrow at the top of the ribbon and select More Commands

Change the drop down box to All Commands

Search (scroll down) for message options then click add

 

How to use:
Select the email you wish to view and click the new icon – No more need to open the message 1st to get to header details.

How to View Email Headers in Outlook 2010

Open the email you wish to view the headers for. Then click the File menu.

Click the Properties button in the menu

A new window will open and it will show you the headers

 

Almost Magical Wasn’t It?