A email from our friends @ Netflix
Recently you may have had trouble instantly watching movies or TV episodes due to a technical issue on our end.
We are sorry for the inconvenience this may have caused. If you attempted and were unable to instantly watch TV episodes or movies yesterday, click on this account specific link in the next 7 days to apply your 3% credit to your next billing statement. Credit can only be applied once.
Ready to start watching again? Browse our selection.
Again, we apologize for any inconvenience and thank you for your understanding. If you need further assistance, please call us at 1-866-923-0898.
–The Netflix Team