I am looking into an error being thrown in the WER directory of several Windows 7 computers running Office 2010 SP2.

The error report was picked up by an IDS as communication to as communication going to watson.microsoft.com “Application Crash Report Sent to Microsoft” and thus the investigation has started.

The error message is located in the following location: (*jermsmit* used as example of users id)

\c$\Users\jermsmit\AppData\Local\Microsoft\Windows\WER\ReportArchive\NonCritical_6xk3_cae7bb3efd629b7aa754c7bce3d3e93e0a6fd93_0c6798b3\Report.wer

Message reads:

Version=1
EventType=Office11ShipAssert
EventTime=130389317334475039
Consent=2
UploadTime=130389317334631038
ReportIdentifier=ebe44a9f-a857-11e3-aca9-001aa019fa44
WOW64=1
Response.BucketId=8096914
Response.BucketTable=21
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=6xk3
Sig[1].Name=Problem Signature 02
Sig[1].Value=14.0.7015.0
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
Sec[0].Key=No2nd
Sec[0].Value=2
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Non-critical error
ConsentKey=Office11ShipAssert
AppName=Microsoft Outlook
AppPath=C:\Windows\SysWOW64\DWWIN.EXE

I have found several articles such as the following links:

Error Office11ShipAssert in Outlook 2010 SP2

Nagging Office11ShipAssert

Good info, but nether seems to solve the issue or indicate what the source of the problem is.

So I went the Windows updates and search to see if any of the KB’s had known issue and haven’t found anything. Latest KB’s installed on affected systems:

Installation Successful: Windows successfully installed the following update: Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition

Installation Successful: Windows successfully installed the following update: Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition

Installation Successful: Windows successfully installed the following update: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2911501)

Installation Successful: Windows successfully installed the following update: Update for Microsoft PowerPoint 2010 (KB2775360) 32-Bit Edition

Installation Successful: Windows successfully installed the following update: Security Update for Windows 7 for x64-based Systems (KB2912390)

Installation Successful: Windows successfully installed the following update: Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition

Installation successful and restart required for the following update: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2898855)

Installation Successful: Windows successfully installed the following update: Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition

Installation Successful: Windows successfully installed the following update: Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition

Installation Successful: Windows successfully installed the following update: Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2901110)

Installation Successful: Windows successfully installed the following update: Update for Microsoft Office 2010 (KB2837583) 32-Bit Edition

Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: – Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition – Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition – Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2911501) – Update for Microsoft PowerPoint 2010 (KB2775360) 32-Bit Edition – Security Update for Windows 7 for x64-based Systems (KB2912390) – Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition – Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008, Server 2008 R2 for x64 (KB2898855) – Cumulative Security Update for Internet Explorer 10 for Windows 7 Service Pack 1 for x64-based Systems (KB2909921) – Security Update for Internet Explorer 10 for Windows 7 for x64-based Systems (KB2909210) – Security Update for Windows 7 for x64-based Systems (KB2862973) – Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2

Installation Successful: Windows successfully installed the following update: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2901112)

Installation Successful: Windows successfully installed the following update: Security Update for Windows 7 for x64-based Systems (KB2916036)

Installation Successful: Windows successfully installed the following update: Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2898857)

Installation Successful: Windows successfully installed the following update: Security Update for Windows 7 for x64-based Systems (KB2862973)

Installation Successful: Windows successfully installed the following update: Security Update for Internet Explorer 10 for Windows 7 for x64-based Systems (KB2909210)

Installation Successful: Windows successfully installed the following update: Cumulative Security Update for Internet Explorer 10 for Windows 7 Service Pack 1 for x64-based Systems (KB2909921)
Reboot completed.

I haven’t yet gone the to the steps of removing the most recent updates as this is marked as a Non-critical error and for the moment simply annoying.

If you know of this issue please share what you know.  I’d like to put this to rest at some point.