How-To Software Technical

Problem Steps Recorder

A quick pffffft:

The Problem Step Recorder (PSR) is a little known feature of Windows 7 which allows you to record your desktop along with applications and activities so you can later show someone such as a tech support person or even give a demo on how to use something in Windows.  This is very handy if you are remote from the user or supporting them during hours where neither of you are able to work together in real time.

Thumbs up to Microsoft for adding this feature!

How-to use:

Click Start and type PSR and press Enter.  A window will open with some basic control features such as ‘record’. Now setup your environment so that you are ready to reproduce your steps and click Start Record.  When completed you stop the recording.  Problem Steps Recorder will record every click and key press, take screen grabs, and package everything up into a single zipped MHTML file.

As you can see, no need for third party apps, because you have what you need.

I hope this helps you one day or helps you help someone else.