Software Technical

Android Device Manager: Unknown Location

Today I wanted to have some fun with the new¬†Android Device Manager and find my phone to test out this new feature. I ran into a snag when I logged in. The site was unable to find my device, giving me the message: “Unknown Location”.

If your like me and want to correct this, you can do the following:

  1. Open Google Settings from your device’s apps menu.
  2. Touch Android Device Manager.
  3. Uncheck Allow remote factory reset.
  4. Go to your device’s main Settings menu, then touch Apps > All > Google Play services.
  5. Touch Clear Data.
  6. Go back to Google Settings and select Allow remote factory reset.
  7. Restart your device.


Once done you should be able to locate your Android device.