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How-To Technical

Issue: Outlook Address Book Not Updating

Symptoms: New users added to Exchange 2010 do not show up in global address book Tests Performed: 1. Searched for new users from Outlook – This failed 2. Searched for new users from OWA – This works 3. Put Outlook in non-cached mode and searched – this worked Suspected Problem: Offline Address Book Generation is […]

Categories
How-To Technical

Lync not populating contact cards phone numbers from Active Directory

So you have Lync, and every time you want to look up an extension of someone in your office you are left with nothing. Why, Why is this, why doesn’t things just work. As frustrating as this may be it happens for a reason. Lync expects all the phone numbers in Active Directory to be in the […]

Categories
How-To Software

Lync 2010 Address Book Sync Workaround

Regarding the silly time it takes for Lync to update the database. Please follow these steps: Exit out of Lync, making sure it’s gone by right clicking it in the task tray and choosing exit First, execute the following command from the Windows Command Prompt run as an administrator (or manually add the GalDownloadInitialDelay registry […]