How-To Technical

Tech Short: How-To Access The X1 Platform Diagnostics Page

While having issues with the Xfinity X1 Platform and waiting for support I was able to find instruction on how to access the diagnostics page. Rightfully so I am now sharing that with all of you. To enter the The X1 Platform Diagnostics Page: Hold down Exit button for 5 seconds Press the down arrow twice […]

News Technical

X1 Error Code: RDK-03004 – Unable to Connect to XFINITY

An issue with my Comcast issued X1 Set-Top Box prevented my family and I from watching TV last night.  We are shown the error code RDK-03004. We had called Comcast support phone line and after waiting for 45 min’s got no help at all.  They just wanted to schedule a tech to come out to our […]