News Personal Technical

X1 Set-Top Box Issues RDK-03004 & RDK-03033

Excellent Comment from one of my previous post: Sharing the information below.  Thanks dude for sharing.   Equipment List: 1. Cable Modem -> Xfinity TG1682G internet cable modem ( 2. Main DVR Unit -> Xfinity PX0113ANM main cable box ( 3. Remote Units -> 2 Xfinity PXD01ANI receivers ( 4. Amplifier -> Commscope CSAPDU5VP […]

How-To Technical

Tech Short: How-To Access The X1 Platform Diagnostics Page

While having issues with the Xfinity X1 Platform and waiting for support I was able to find instruction on how to access the diagnostics page. Rightfully so I am now sharing that with all of you. To enter the The X1 Platform Diagnostics Page: Hold down Exit button for 5 seconds Press the down arrow twice […]

News Technical

X1 Error Code: RDK-03004 – Unable to Connect to XFINITY

An issue with my Comcast issued X1 Set-Top Box prevented my family and I from watching TV last night.  We are shown the error code RDK-03004. We had called Comcast support phone line and after waiting for 45 min’s got no help at all.  They just wanted to schedule a tech to come out to our […]


Comcast Support = Disappointing

I am posting to share my experience with Comcast Support. It wasn’t a good one.   Kyle > Hello Jermal, Thank you for contacting Comcast Live Chat Support. My name is Kyle. Please give me one moment to review your information. Jermal > My Issue: Cable Modem / Wifi Router defective Kyle > Our goal is to provide […]